Claim TPA Information

Claim Third Party Administrator (TPA) Information

SSIU’s carriers assign Third Party Administrators (TPAs) for the adjustment of claims. Insureds will be contacted directly by the Field Adjuster assigned by the TPA. If the Insured questions the person who has contacted them and would like confirmation of their Claim Administrator, please use the below as reference:

Locate the Authority Reference Number on the Declarations Page in order to determine the Third Party Administrator assigned to that Policyholder.

Field Adjusters by Third Party Administrator
Bridgewater Group: Cook Claims, Cross Country, Field Pros Direct, Bridgewater Group
Mills Mehr: Cat Claims Unlimited
Johns Eastern: JE Cat Adjusters
Synergy Adjusting: Provecher, Capstone, FSG – Synergy Group, 1-Call Claims, ACSI

John’s Eastern Call Center for Claim Follow-up Questions:
jestatus@johnseastern.com
(800) 767.9480 ext 1290