Contact

For where to send submissions, application and bind requests or other underwriting questions, please visit the WORKFLOW page.

MAILING ADDRESS & CONTACT

PO Box 639
Daphne, AL 36526
251.923.4474 Office | 251.923.4486 Fax
info@ssiuw.com

CORPORATE OFFICE

26179-A Capital Drive
Daphne, AL 36526

This is also the Overnight Address

SOUTH CAROLINA SATELLITE OFFICE

1230 Folly Rd
Charleston, SC 29412

REPORT A CLAIM
Agents: Report via portal.ssiuw.com and click Submit Claim
Policyholders: Report via Insured Claims Portal

ACCOUNTING & COMMISSION QUESTIONS
accounting@ssiuw.com / 251.923.4474

DIRECT BILLING QUESTIONS
directbilling@ssiuw.com / 251.923.4474

COMPLAINTS
In the unfortunate instance that you need to file a compliant regarding your policy, claim or service, please email complaints@ssiuw.com. Please include your policy number and a detailed description of the the complaint so we may process your request in a timely manner. All complaints will be acknowledged within 24 hours of receipt.

REQUEST AGENCY APPOINTMENT
Discover the advantages of working with SSIU. Click here to complete the Application for Appointment or contact our marketing team at info@ssiuw.com to learn more about our programs, coverage areas and our appointment process.